SKILLS

UX/UI design, research, engineering, and testing Leading user experience design strategy in distributed teams Wireframing, interactive prototyping, mockup presentations Design systems, UX standards, guidelines, and product specifications Discovery, journey mapping, competitor analysis

Cross-functional collaboration Product ideation and roadmaps Agile user personas, stories, and flow Emerging technology recommendations Mentoring, team training

CLIENTS

I’ve helped a wide variety of organizations, including T-Mobile, Providence, Microsoft, Coca-Cola, NOAA, the FAA, AT&T, Norad, Boeing, and WHO. My work has enabled millions of kids to follow Santa on the Norad Tracks Santa website, assisted pediatric anesthesiologists in emergencies, protected salmon breeding grounds, and helped build airplanes.

EXPERIENCE

Freelance — web and ecommerce consultant

SEPTEMBER 2012 – present

• My freelance practice focuses making intuitive and inspiring web and mobile products attainable for small businesses, artists, creatives, and even corporations
• I work with the client on honing their product or service to be the most competitive
• I also offer print design services, illustration, and vendor coordination
• Clients include Foot Locker, Eastbay, Fell Swoop, music retailers, and record labels
• Tools: Shopify, WordPress/Divi, Figma, Swift, Adobe CC, HTML/CSS, graphic design, sound design

DAI, DC Metro Area — Lead UX Developer (contract)

JUNE 2023 – FEBRUARY 2024

• Collaborated on strategy with leadership and cross-functional teams for company-wide ERP digital transformation project, affecting 80 global business development projects
• Led UX discovery and design of platform agnostic dashboards for internal processes using custom APIs from dozens of internal applications, such as Power BI, SAP, and a legacy Lotus Notes
• Vetted AI tools and vendors for improving workflow in field operations documentation and knowledge  base with versioning and governance functionality
• Tools: SAP Build/Workspace, Figma, Power BI, ChatGPT, API, Lighthouse KM, Agile Scrum, ADO, Jira

Providence Health System, Irvine CA — Principal UX Software Engineer

OCTOBER 2021 – FEBRUARY 2023

• Hired and led a team of developers to extend Citrix functionality to support the software ecosystem of the hospital system (featuring apps like ServiceNow, Power BI, Epic, Kronos), increasing provider-patient face time by five minutes
• Devised the UX/UI and design system of a cross-team project for cloud optimization of Azure services, resulting in immediate subscription savings of 6% in the first four months
• Tools: Turbonomic, ReactJS, VueJS, Adobe CC, API, HTML/CSS/Sass, Agile Scrum, ADO, GitHub and Figma

T-Mobile, Seattle WA — Senior UX Software Engineer

APRIL 2016 – SEPTEMBER 2020

• Ideated, designed and engineered MVC UI for internal reporting applications used by thousands of management and executive level users for business intelligence, enabling T-Mobile to save millions on Tableau subscription fees
• Created data visualization prototypes and templates in PowerBI
• Conceptualized and created UX mockups for internal tools on a cross-functional team in an Agile Scrum environment, matching T-Mobile brand guidelines. Designed data visualization elements for marketing department
• Acted as team product designer for custom reusable app platform in C#/Angular, optimized for performance with multidimensional cubes
• Researched business intelligence needs and recommended custom and off the shelf solutions and best practice design patterns
• Migrated data from SQL Server to Azure using DAX
• Tools: AngularJS, Azure, SaaS, CSS/Sass, Adobe CC, API, UX/UI responsive design, Figma, JavaScript, JSON, SQL, DAX, C#, Power BI/Tableau, Git, Jira, Agile Methodologies

Harris Corporation, Melbourne FL — Senior UX Software Engineer

JANUARY 2015 – AUGUST 2015

• Provided wireframes, designs, and prototypes for web-based patient/provider portal healthcare software that integrates with Epic and Cerner through APIs
• Tested UI for consistency with distributed team
• Created design system in Figma and Adobe CC
• Tools: user-centered design and interfaces, Figma, FoundationJS, Adobe CC, APIs, JavaScript/jQuery, Bootstrap

Boeing, Seattle WA — Senior UX Developer

JANUARY 2014 – OCTOBER 2014

• Solved the difficult conundrum of how to migrate UNIX aviation manufacturing software to a modern UI without having to retrain non-tech-savvy aircraft mechanics at the cost of millions of dollars of factory downtime
• Directed a team of 5 offshore developers on aviation software UI design, ensuring daily alignment with client priorities
• Documented UI style and code standards to facilitate collaboration between development teams and offshore teams
• Tools: HTML, CSS3, JSP, JavaScript, Bootstrap, Responsive Design, typography

iLink Systems, Redmond WA — Senior UX Developer

MAY 2012 – DECEMBER 2013, OCTOBER 2014-JANUARY 2015

• Led product design for Microsoft stack web applications, Windows 8 apps, SharePoint in managed-partner/agency engagements
• Created award-winning NORAD Tracks Santa application enjoyed by 35 million people globally, working with offshore QA teams and content providers
• Designed and developed several healthcare applications: EU doctor rounds app, American Specialty Health patient portal, and Children’s Hospital of Philadelphia’s pediatric anesthetic crisis app
• Tools: UX/UI responsive design, Adobe CC, CSS, HTML5, XAML, XML, Git/SVN, Azure, JSON, iOS/Windows 8 app design, device UI design, JavaScript and JS animation libraries, jQuery, Sharepoint, Cornerstone

COURSES & CERTIFICATIONS

Scrum Alliance – CSM and CSPO certificates

EDUCATION

University of Cincinnati — BA English with Writing Certificate

PORTFOLIO

Portfolio (https://bit.ly/StephenLibbeyPortfolio2023) includes case studies of design and product management projects.